We want you to be happy and enjoy your purchase. If you have any problems please contact admin@jestintime to resolve your issues. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. It must be accompanied by proof of purchase. We do not refund the original shipping and handling that you paid on the order.
How to return an item:
1. Please email to request a refund/return.
2. Mail your returned item to:
Jest In Time/Cool Paper Kits
115 Coronation Drive
Santa Rosa, CA 95401
Items cannot be returned if it is opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If your item is in like new condition, you may exchange your item for a a different item. You will need to pay for shipping on the exchanged item.